Curriculum Vitae

How can I improve a user’s experience? I’m constantly on the lookout for opportunities to make things better, to design more powerful experiences for one and all and get the conversation going. My analytical mind, my love for users and my creative skills make me a versatile and empathic designer. A designer who is particularly keen on helping others through the medium of conversation and enjoys getting answers from her own designs. 🤖

June 2021 – Tomorrow

Chatbot Architect

January 2019 – May 2021

Lead UX & conversation designer

KBC Bank (BE)
September 2020

Certified accessibility designer

June 2020

Certified Conversation designer

September – November 2018

Service designer

Brisk (BE)
February – August 2018

Product & service design intern

November 2017 – February 2018

Industrial product design intern

Wilddesign (DE)
July – September 2017

Service designer

Brisk (BE)
July 2017

Master’s degree in product development

Graduated with honours
July – August 2016

Service design student job

Brisk (BE)
July – August 2015

Product design intern

September 2014 – February 2015

Erasmus study exchange

Rubika (FR)
September 2012

Started Master’s degree in product development

Personal info

Contact me here

Licia wearing black and gold high necked blouse
Date of birth
6th of August, 1994
Nationality 
Belgian
Licia wearing black and gold high necked blouse

Skills

UX Design

Conversation Design

Accessibility

Service Design

Product design

Axure

Adobe xd

Botsociety

Adobe Suite

UX design

Rating 5 of 5

Conversation design

Rating 5 of 5

Accessibility

Rating 3 of 5

Service design

Rating 4 of 5

Product design

Rating 4 of 5

Axure

Rating 5 of 5

Adobe xd

Rating 4 of 5

Botsociety

Rating 3 of 5

Adobe Suite

Rating 4 of 5

Languages

Dutch

Rating 5 of 5

English

Rating 5 of 5

German

Rating 3 of 5

French

Rating 5 of 5

Spanish

Rating 2 of 5

Dutch

English

German

French

Spanish

How others describe me

Creative – Curious – Efficient – Eco-minded – Persevering – Perfectionist – Open-minded – Critical – Eager to learn – Introvert – Humorous – Helpful

Solving problems – Discovering new places – Hiking – (Live) music – Baking – Food – Museums – Chatbots – Board games – Photography – DIY
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